SureStay by Best Western Charlotte Matthews | Hotel in Matthews

| 6.8 (368 Reviews) |  1 Bathroom  12 Guests
East Forest Hotel | SureStay by Best Western Charlotte Matthews

Hotel in East Forest, Matthews

Located in Matthews and with Pebble Creek Golf Course reachable within 7 miles, SureStay by Best Western Charlotte Matthews provides express check-in and check-out, non-smoking rooms, a fitness center, free WiFi throughout the property and a shared lounge. This 3-star hotel offers a 24-hour front desk and an ATM. Mint Museum of Art is 8 miles from the hotel and SouthPark is 8.3 miles away. All guest rooms at the hotel feature air conditioning and a desk. Guests at SureStay by Best Western Charlotte Matthews will be able to enjoy activities in and around Matthews, like cycling. A business center and vending machines with snacks and drinks are available on site at the accommodation. Spectrum Center is 9.2 miles from SureStay by Best Western Charlotte Matthews, while Freedom Park is 9.3 miles away. Charlotte Douglas International Airport is 14 miles from the property.

SureStay by Best Western Charlotte Matthews is located in Matthews.

This 93 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Designated Smoking Area, Fireplace/Heating, and several others. This is a 3 star rated property and has over 368 reviews with the average score of 6.8 . Coming to Matthews and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 93 Bedrooms Hotel if you want to learn more about this place in Matthews. These details are authentic, as they are provided by our partner, booking.com.

This SureStay by Best Western Charlotte Matthews in Matthews is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SureStay by Best Western Charlotte Matthews”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Parking on site
  • Parking
  • Free parking
Activities
  • Tour or class about local culture
  • Fitness center
  • Live sports events (broadcast)
  • Stand-up comedy
  • Fishing
  • Horseback riding
  • Live music/Performance
  • Cycling
  • Canoeing
  • Hiking
  • Windsurfing
Entertainment
  • Board games/Puzzles
General
  • Heating
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Elevator
  • Safe
  • Wifi in all areas
  • Smoke-free property
Guest Services
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Shared lounge/TV area
  • ATM on site
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Express check-in/out
  • Fax/Photocopying
  • Daily housekeeping
  • Business center
  • Laundry
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Security/Safety
  • Key card access
  • Fire extinguishers
  • CCTV in common areas
  • CCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.07
Location:
7.8
Staff:
7.79
Facilities:
6.88
Comfort:
7.03
Cleanliness:
7.13
Steven
Dec 7, 2025 08:00:00 AM
Review Score:   8
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
King Room with Sofa Bed - Non-Smoking
Room Type: Quad
1 King bed(s) Bed
1 Sofa bed Bed
King Room with Sofa Bed - Non-Smoking

Food & Drink

Tea/Coffee maker

General

Ironing facilities, Air conditioning, Interconnecting room(s) available

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave

Media & Technology

Cable channels

Services

Wake-up service
King Room
Room Type: Double
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Ironing facilities, Air conditioning, Interconnecting room(s) available

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave

Media & Technology

Cable channels

Services

Wake-up service
Double Room with Two Double Beds
Room Type: Quad
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Ironing facilities, Air conditioning, Interconnecting room(s) available

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave

Media & Technology

Cable channels

Services

Wake-up service
King Room with Bath Tub - Disability Access/Non-Smoking
Room Type: Double
1 King bed(s) Bed
King Room with Bath Tub - Disability Access/Non-Smoking

Food & Drink

Tea/Coffee maker

General

Ironing facilities, Air conditioning, Interconnecting room(s) available

Bathroom

Hairdryer

Living Area

Desk

Kitchen

Microwave

Media & Technology

Cable channels

Services

Wake-up service
Check Hotel Availability
Nightly rates from:
USD94
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