Is this Downtown San Jose hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown San Jose hotel have a swimming pool?

No, this Downtown San Jose hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown San Jose hotel?

Best-rates for the Downtown San Jose hotel starts from $143 per night with includes Security/Safety, Wellness Facilities, Bar, Toiletries, Air Conditioner, TV, Business Services, Bedding/Linens, Entertainment, Child Friendly, Kitchen, Parking, Wheelchair Accessible, Restaurant, Guest Services, Laundry, Balcony/Terrace, Accessibility, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown San Jose hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown San Jose hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown San Jose hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown San Jose hotel?

Based on the information reported by the owner or manager, the Downtown San Jose hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown San Jose hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Four Points by Sheraton San Jose Downtown | Hotel in San Jose

| 8.8 (1009 Reviews) | 1 Bathroom

Downtown San Jose Hotel | Four Points by Sheraton San Jose Downtown

Hotel in Downtown San Jose, San Jose

Hotel with a restaurant, 6-minute walk to CSU San Jose State University
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning.
Housekeeping is available on request.
Four Points by Sheraton San Jose Downtown offers 86 accommodations with laptop-compatible safes and complimentary bottled water. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Hair dryer

Shower/tub combination

Towels

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Heating (climate-controlled)

Hypo-allergenic bedding

Bed sheets

Air conditioning (climate-controlled)

Desk

Iron/ironing board

Laptop-compatible safe

Desk chair

Recycling

Water-efficient showers only

Phone

Breakfast

1 bar

1 restaurant

Free bottled water

Coffee/tea maker

Refrigerator

Parking

Wheelchair-accessible parking available

RV/bus/truck parking (surcharge) on site

Uncovered self parking on site (USD 42 per night; includes in/out privileges)

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

Lever door handles

Toilet grab bar height (inches): 30

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

Elevator door width (inches): 36

Grab bar near toilet

Well-lit path to entrance

Wheelchair-accessible business center

Visual fire alarm

Wheelchair-accessible parking

Wheelchair-accessible concierge desk

Assistive listening devices available

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk height (inches): 29

Braille signage

Stair-free path to entrance

4 on-site accessible parking spaces

Wheelchair-accessible path to elevator

Activities

Health/beauty spa

Golfing

Fitness center access

Theme parks

Winery tours

Outlet shopping

Casino

Fitness center

Entertainment

55-inch TV

Cable channels

Premium channels

Pay movies

General

Business center

Meeting rooms - 2

Elevator

ATM/banking services

Vending machine

Banquet hall

Chinese (Mandarin)

German

Filipino

English

Spanish

No plastic coffee stirrers

Comprehensive recycling policy

TV in lobby

No plastic drinking straws

Smoke-free property

Guest Services

Free cribs/infant beds

Refrigerator

Housekeeping (on request)

Change of bedsheets (on request)

24-hour front desk

Change of towels (on request)

Luggage storage

Multilingual staff

Dry cleaning service

Internet

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 18 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Uncovered self parking fee: usd 42 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges onsite parties or group events are strictly prohibited safety features at this property include a smoke detector and a deadbolt lock special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Paul

Dec 29, 2025 10:15:52 AM

Review Score: 8

Summary: Overall it was a nice place, no complaints the best part though was the proximity to everything. Great location!

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 Queen Bed Room Size: m² 1 Queen Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) Room Size: m² 2 King Bed and Double Sofa Bed	General Wardrobe or closet, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 2 Queen Beds (Mobility Accessible, Tub) Room Size: m² 2 Queen Beds	General Bathtub grab bar height (inches) - 24, Bathtub grab bar height (centimeters) - 61, Wardrobe or closet, Grab bar - in bathtub, Bed count minimum 2, Accessible bathtub, Bed count maximum 2
Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower) Room Size: m² 2 Queen Beds	General Wardrobe or closet, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub) Room Size: m² 1 Queen Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub) Room Size: m² 2 King Bed and Double Sofa Bed	General Wardrobe or closet, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 King Bed with Sofa bed, Corner Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed with Sofa bed Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Sofa bed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 2 Double Beds Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Outdoor spaces not available, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1