Is this Surprise hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Surprise hotel have a swimming pool?

Yes, this Surprise hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surprise hotel?

Best-rates for the Surprise hotel starts from $119 per night with includes Wellness Facilities, Breakfast, Internet, Kitchen, Pool, Bedding/Linens, Child Friendly, Hot Tub, Laundry, Air Conditioner, Security/Safety, Business Services, Guest Services, Parking, TV, Wheelchair Accessible, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surprise hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surprise hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surprise hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surprise hotel?

Based on the information reported by the owner or manager, the Surprise hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surprise hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Best Western Plus Surprise-Phoenix NW | Hotel in Surprise

| 8.6 (1009 Reviews) | 1 Bathroom

Surprise Hotel | Best Western Plus Surprise-Phoenix NW

Hotel in Surprise

Hotel with free breakfast, near Surprise Stadium
Along with an outdoor pool, this smoke-free hotel has a fitness center and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western Plus Surprise-Phoenix NW offers 86 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers.

This Surprise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathroom (partially open)

Shower

Towels

Hair dryer

Bedroom

Air conditioning (climate-controlled)

Pillow-top mattress

Premium bedding

Bed sheets

Connecting rooms available

Laptop-friendly workspace

Free local calls

Desk

Iron/ironing board

Phone

Breakfast

Free buffet breakfast available daily 6:30 AM–9:30 AM

Coffee/tea maker

Refrigerator

Microwave

Parking

Wheelchair-accessible parking and van parking available

RV/bus/truck parking on site

Area shuttle (surcharge) up to 35 mi

Free self parking on site

Accessibility

Wheelchair-accessible path of travel

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Handrails in stairways

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Wheelchair-accessible spa

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Braille signage

Pool hoist on site

Stair-free path to entrance

Assistive listening devices available

Wheelchair-accessible path to elevator

Activities

Fitness center

Outdoor pool

Hot tub

Entertainment

Cable channels

Premium channels

Flat-screen TV

General

Business center

Meeting room

Free newspapers in lobby

Elevator

Front-desk safe

Spanish

English

Smoke-free property

Guest Services

Microwave

Refrigerator

Outdoor pool

Laundry facilities

Daily housekeeping

24-hour front desk

Multilingual staff

Laundry facilities

Dry cleaning service

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet deposit: usd 250 per stay pet fee: usd 40 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 80 lbs per pet) pets allowed for an extra charge of usd 40 per pet (varies based on length of stay), plus a deposit of usd 250 per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Jill Dee

Jan 2, 2026 08:07:08 AM

Review Score: 10

Summary: The staff person on duty when we checked in was excellent and went above and beyond to make sure we were taken care of.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed, Accessible, Bathtub (Larger Room) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave Room Size: m² 2 King Beds	General Microwave, Pets not allowed, Refrigerator, Bed count minimum 2, Bed count maximum 2
Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed) Room Size: m² 1 Queen Bed	General Portable shower seat, Grab bar - in shower, Pets not allowed, Bathtub or shower, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave Room Size: m² 2 Queen Beds	General Microwave, Pets not allowed, Refrigerator, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave Room Size: m² 2 Queen Beds	General Grab bar - in shower, Microwave, Pets not allowed, Refrigerator, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) Room Size: m² 1 King Bed	General Microwave, Pets not allowed, Refrigerator, Bed count minimum 1, Bed count maximum 1